Privacy Policy

This information notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) and Article 13 of Legislative Decree no. 196/2003 (Personal Data Protection Code) and applies to all personal data processed in the manner described below.

Data Controller

The Data Controller of the collected Personal Data is: Falcord

Operational headquarters:
Via Statale Cisa 33 Loc. Pratola 54028
Villafranca Lunigiana – Massa Carrara – Tuscany – Italy

Email address of the Controller:
info@falcord.com

Types of Data Collected

Full details on each type of collected data are provided in the dedicated sections of this privacy policy.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically while using the website.

Unless otherwise specified, all requested Data are mandatory. If the User refuses to provide them, it may be impossible to provide the Service. Where some Data are optional, Users are free not to communicate them, without any consequence on the availability or operation of the Service.

Users who have doubts about which Data are mandatory are encouraged to contact the Controller.

Any use of Cookies, or other tracking tools, by this website or by third-party service providers used by the website, unless otherwise specified, serves the purpose of providing the Service requested by the User.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through the website and guarantees that they have the right to communicate or distribute them, releasing the Controller from any liability towards third parties.

METHODS AND PLACE OF DATA PROCESSING

Purpose of Data Processing

User data are collected to allow the Controller to provide its Services, as well as for the following purposes:

  • Statistics

  • Newsletter

  • Personalized Advertising

  • Accounting

  • Content and functionality performance testing

  • Interaction with social networks and external platforms

  • Display of content from external platforms

  • Interaction with data collection platforms and other third parties

For further detailed information on the purposes of processing and the specific Personal Data relevant for each purpose, the User may refer to the relevant sections of this document.

Processing Methods

The Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated.

In addition to the Controller, other parties within the organization may have access to the Data, such as:

  • administrative staff

  • commercial staff

  • marketing staff

  • legal staff

  • system administrators

External parties may also have access to the Data, such as:

  • third-party technical service providers

  • postal couriers

  • hosting providers

  • IT companies

  • communication agencies

These parties may be appointed, if necessary, as Data Processors by the Controller. The updated list of Processors may always be requested from the Data Controller.

Legal Basis of Processing

The Controller processes Personal Data relating to the User if one of the following conditions applies:

  • the User has given consent for one or more specific purposes

  • processing is necessary for the performance of a contract with the User and/or pre-contractual measures

  • processing is necessary to comply with a legal obligation to which the Controller is subject

  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller

  • processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party

It is always possible to request that the Controller clarify the specific legal basis of each processing activity and in particular whether the processing is based on law, required by a contract, or necessary to enter into a contract.

Place

Data are processed at the operational offices of the Controller and in any other place where the parties involved in the processing are located.

For further information, contact the Controller.

The User’s Personal Data may be transferred to a country different from the one in which the User is located. To obtain further information about the place of processing, the User can refer to the section concerning details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for Data transfers outside the European Union or to an international organization governed by public international law or established by two or more countries, such as the United Nations, as well as regarding the security measures adopted by the Controller to protect the Data.

If such transfers occur, the User may refer to the respective sections of this document or request information from the Controller using the contact details provided at the beginning.

Retention Period

Data are processed and stored for the time required by the purposes for which they were collected.

Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until the completion of that contract.

Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until that interest is fulfilled.

The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User’s consent, the Controller may retain Personal Data for a longer period until such consent is revoked.

Furthermore, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, after this period the rights of access, deletion, rectification and data portability can no longer be exercised.

Details on the Processing of Personal Data

Personal Data are collected for the following purposes and using the following services.

Mailing List or Newsletter

By registering for the mailing list or newsletter, the User’s email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, may be sent.

The User’s email address may also be added to this list as a result of registration on the website or after requesting a quote.

Data collected:

  • email

  • first and last name

Contact Form

By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other request indicated in the form header.

Data collected:

  • first and last name

  • email (mandatory data)

  • phone

  • various types of Data

Registration for Access to a Restricted Area

By filling in the registration form with their Data, the User consents to their use to create a unique account that can be used for the various functions of the website.

Data collected:

  • first and last name

  • email (mandatory data)

  • phone

  • various types of Data

Interaction with Social Networks and External Platforms

These services allow interaction with social networks or other external platforms directly from the website.

Interactions and information obtained are subject to the User’s privacy settings for each social network.

If such services are installed, they may collect traffic data related to the pages where they are installed, even if Users do not actively use them.

Facebook Social Widgets (Facebook Inc.)

Facebook social widgets are services that allow interaction with the Facebook social network provided by Facebook Inc.

Data collected:

  • Cookies

  • Usage Data

Place of processing: USA – Privacy Policy.

YouTube Social Widgets (Google Inc.)

YouTube social widgets allow interaction with the YouTube platform provided by Google Inc.

Data collected:

  • Cookies

  • Usage Data

Place of processing: USA – Privacy Policy.

Remarketing and Behavioral Targeting

These services allow advertising based on the User’s previous use of the website.

This activity is carried out through tracking Usage Data and the use of Cookies, information that is transferred to partners connected to remarketing and behavioral targeting activities.

Remarketing with Google Analytics for Display Advertising (Google Inc.)

Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc.

Data collected:

  • Cookies

  • Usage Data

Place of processing: USA – Privacy Policy.

Statistics

These services allow the Controller to monitor and analyze traffic data and track User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc.

Google uses the collected Personal Data to track and examine website usage, compile reports and share them with other Google services.

Google may use Personal Data to contextualize and personalize ads within its advertising network.

Data collected:

  • Cookies

  • Usage Data

Place of processing: USA – Privacy Policy – Opt Out.

Further Information on Personal Data

Privacy Policy

By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes or other requests indicated in the form header.

User Rights

Pursuant to Articles 15–21 of Regulation (EU) 2016/679, each data subject is granted a series of rights.

Right of Access

The data subject has the right to obtain confirmation of whether personal data concerning them are being processed and, if so, to obtain a copy of the data.

They also have the right to access additional information such as:

  • the purpose of processing

  • the categories of recipients

  • the retention period of the data

  • the rights that can be exercised

Right to Rectification

The data subject has the right to obtain the correction of inaccurate personal data concerning them or the completion of incomplete data.

Right to Erasure

The data subject has the right to obtain the deletion of personal data concerning them without undue delay if one of the conditions provided for in Article 17 applies.

Right to Restriction of Processing

The data subject has the right to obtain restriction of processing in the cases provided for in Article 18 of Regulation (EU) 2016/679.

Right to Data Portability

The data subject has the right to receive personal data concerning them in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller without hindrance.

Right to Object

The data subject has the right to object to the processing of personal data concerning them under the conditions set out in Article 21 of Regulation (EU) 2016/679.

The data subject also has the right to lodge a complaint with the competent supervisory authority, the Italian Data Protection Authority.

Requests relating to the above rights must be submitted in writing to the Data Controller. The Controller will respond within the time limits established by applicable law.

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